Returns and complaints
Making a complaint
To make a complaint, follow the steps below:
1. return/complaint form
Fill in the return/complaint form and enclose it with the parcel. The document should contain the following details: your name, e-mail or postal address, telephone number, an indication of the product number and the reason for the complaint, the date of purchase and the occurrence of the defect.
2.Sending back the product
When making a complaint, please send back the product together with all its accessories and a copy of the purchase invoice.
3.Shipping
The claimed product should be sent to:
Saela Beer Cosmetics
Hodowlana 57
54-109 Wrocław
Return of goods
In accordance with the applicable law, you have 14 days to return the goods. To withdraw from the contract and return the product purchased from us, fill in the necessary statement and send it to our address together with the returned product(s):
Saela Beer Cosmetics
Hodowlana 57
54-109 Wrocław
Attach all accessories received with the product(s) and the receipt or invoice to the package containing the statement and the returned product(s).
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Set 300 ml No. 3 Beer Gel and Scrub
78,90 złThe perfect set for a shower. Moisturizes, regenerates, and smooths the skin. Suitable for both women and men. The products are hypoallergenic and free from parabens.
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Hand cream with hop extract and vitamins 75 ml
35,90 złNEW! Beer Hand Cream with Hops Extract and Yeast Vitamins.
Now available in a larger 75 ml bottle with a pump, at the same price as the 50 ml jar.
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ORIGINAL BEER RELAXING BATH SALT 600 g
39,90 złBeer Relaxing bath salt creates a feeling of well—being. Th e salt supplies skin with signifi cant minerals.
Th anks to the content of hop and peat extract, it calms, soft ens, tones up, and detoxicate skin. Th e bath relaxes
inner and outer tension, fatigue, and stress, stimulates the metabolism, and supports complete relaxation.
