Returns and complaints
Making a complaint
To make a complaint, follow the steps below:
1. return/complaint form
Fill in the return/complaint form and enclose it with the parcel. The document should contain the following details: your name, e-mail or postal address, telephone number, an indication of the product number and the reason for the complaint, the date of purchase and the occurrence of the defect.
2.Sending back the product
When making a complaint, please send back the product together with all its accessories and a copy of the purchase invoice.
3.Shipping
The claimed product should be sent to:
Saela Beer Cosmetics
Hodowlana 57
54-109 Wrocław
Return of goods
In accordance with the applicable law, you have 14 days to return the goods. To withdraw from the contract and return the product purchased from us, fill in the necessary statement and send it to our address together with the returned product(s):
Saela Beer Cosmetics
Hodowlana 57
54-109 Wrocław
Attach all accessories received with the product(s) and the receipt or invoice to the package containing the statement and the returned product(s).
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Set 500 ml No. 2 Beer Soap and Bath Oil
77,90 złThe perfect set for intense relaxation in the bath. Feel the power and unique properties of beer cosmetics. Create your own home beer spa!
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Original Beer Aftershave Balm with Vitamins 100 ml
39,90 złSAELA Beer Aftershave Balm with hop extract and yeast vitamins positively affects skin irritated after shaving. Natural oils help restore the skin’s lipid barrier. The balm absorbs quickly and leaves the skin feeling fresh and clean.
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ORIGINAL BEER BATH OIL 500 ml
43,90 złHigh content of beer and B-vitamins with natural almond oil. It is intended for everyday use. A 15-minutes-
-long bath creates the feeling of relief and well-being and supports the body regeneration. It soft ens skin
and makes it silkily soft . It is benefi cial especially to dry skin, which tends to peeling, chapping and itching.
It regenerates skin aft er sunbath.
