Returns and complaints
Making a complaint
To make a complaint, follow the steps below:
1. return/complaint form
Fill in the return/complaint form and enclose it with the parcel. The document should contain the following details: your name, e-mail or postal address, telephone number, an indication of the product number and the reason for the complaint, the date of purchase and the occurrence of the defect.
2.Sending back the product
When making a complaint, please send back the product together with all its accessories and a copy of the purchase invoice.
3.Shipping
The claimed product should be sent to:
Saela Beer Cosmetics
Hodowlana 57
54-109 Wrocław
Return of goods
In accordance with the applicable law, you have 14 days to return the goods. To withdraw from the contract and return the product purchased from us, fill in the necessary statement and send it to our address together with the returned product(s):
Saela Beer Cosmetics
Hodowlana 57
54-109 Wrocław
Attach all accessories received with the product(s) and the receipt or invoice to the package containing the statement and the returned product(s).
-
Set 300 ml No. 1 Beer Shampoo and Conditioner
74,90 złThe perfect set for all hair types. Beer is rich in minerals that support follicle development and help maintain the freshness of your hair for longer. The beer shampoo, designed to combat hair loss, and the conditioner with B vitamins that makes detangling easier – this is the perfect duo!
-
Hair Loss Liquid with REDENSYL 100 ml
73,90 złNew! Original Beer Lotion for Hair Loss Treatment
This unique beer-based lotion contains the powerful active ingredient Redensyl, which works by activating stem cells to combat hair loss. Additionally, the lotion is enriched with green tea extract, a rich source of vitamins that nourish and strengthen the hair.
With regular use, it helps promote hair growth, reduce shedding, and improve scalp health.
-
ORIGINAL BEER BATH 500 ml
38,90 złHigh content of beer and B-vitamins regenerates skin and has relaxing eff ects. It creates the feeling of relief
and well-being and contains glycerine, which soft ens skin. A 15-minutes-long bath relaxes your muscular strain
and removes the feeling of tension. Convenient for everyday use.
